Frequently Asked Questions
Everything you need to know about our farm-to-table organic products
Are your products 100% certified organic?
Yes, all our products are certified organic. We practice regenerative agriculture at Two Brothers Organic Farms, ensuring no synthetic chemicals, pesticides, or GMOs are used in our soil or processing.
How long does shipping take for fresh products?
We typically process orders within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days. We use specialized packaging to ensure freshness during transit.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if you receive a damaged or incorrect item, please contact us within 24 hours of delivery with a photo, and we will issue a replacement or refund.
Do you offer international shipping?
Currently, we ship to select international locations including the USA, UAE, and Singapore. Shipping costs and delivery timelines vary based on the destination country's customs regulations.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. All transactions are processed through secure, encrypted payment gateways.
How should I store my organic stone-ground flour and ghee?
Our stone-ground flours should be stored in a cool, dry place in an airtight container to maintain freshness. Our hand-churned A2 Ghee is shelf-stable and can be stored at room temperature away from direct sunlight.